Sorry guys, i cant comment on other distributors policies, I am merely posting here to help protect Ecotech from bad feeling as it should not be this difficult. I think the issue is arising from multiple distribution points in Canada either large stores that buy direct or multiple stores that buy from us, or other distributor outlets.
Aqua Digital Incs own policy is posted on our Ecotech sub forum.
However I have just emailed Jay at Ecotech and made him aware of this thread so he can follow up with the parties or clients as required.
One thing highly important to Ecotech is their good name so i know they will look into all this.
If you have any further concerns please email us and we will look into it for you swiftly.
Last edited by Aqua-Digital; 12-11-2010 at 05:02 PM.
|