Custom experience
These are my experiences over the last 15 months of shopping regularly at the regular shops
Wais - over priced, terrible customer service bad advice
- eg. sold a kid I'm helping an led fixture that he said would grow anything... Barely lights his tank up
Concept - don't give a @&*% unless your a buddy of the owner or staff and really don't care if your there or not
Golds - the best price, experience and knowledge. They really have their stuff together and they actually care your in their store, lacks pricing on the tanks. Always have to ask
Oceans - great store, ok pricing, great help
Just some background. I own several companies of which the majority are service based. Knowledge and customer support is the key.
I would pay more for product and livestock if the owner and staff cared. I pay my staff the highest in each and every industry. Otherwise they don't give a %@$&
None of these judgements are based on livestock lifespan or health. These are based on store experience and staff.
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