I just went through the ringer with neptune for a good few hours a couple months ago, the best route is setting up a dedicated IP to run your apex on so it doesnt get confused.... that being said, like some of you have said, I set up a guest network to "trick" the apex and it has worked flawlessly for 4 months without a hiccup. My apex's hardwired connection doesnt work and I didnt care to send in for waranty so I did this instead.
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35gallon, skimz 181, aqua controller l3, AI sol blue w/ controller. reef to be
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