As stated on the other forum where you stared the same thread:
Our DI comes in 540 LBS batches and each btach has 12 x 45LBS bags. This means that IF there is an issue we can pinpoint the batch by 45 lbs increments.
As im sure you know, DI capacity has a lot to do with the pre-filter stages and membrane. LOTS of hobbyists don't know that they have to replace their membranes, most don't even have TDS meters and the ones that do are still reading water in and water out. Instead of membrane out and clean water out. In other words, they have no idea what they are putting into their DI.
Put in crap and you burn through DI in no time (please contact us if you have any questions concerning this).
I'm not ruling out a "bad batch" as it can happen. As I stated in the other forum, We need YOUR help to try and solve this issue IF there is indeed an issue.
I need you to email me personally, my email is rayATreefsupplies.ca
Email me the following:
- Purchase date or invoice ID
- Sediment / carbon age
- membrane age and type
And how many gallons approx. have you made with the DI until you saw a TDS of 1
Once we have this info we may be able to pinpoint IF there was a batch issue. We will email every single client who bought 1 moth prior and 1 ,month past you purchase date.
Thanks,
Ray
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