Coral Master is willing to be critiqued on this rating forum, customer accountability or not. I always follow up with online sales to confirm that things at the very least have met customer expectations. That is the best time for customers to complain if there is an issue, not say everything is fine and then later act like it wasn't. That said, I am for the most part pleased with the rating system but I would just appreciate if/when a customer isn't satisfied they give me an opportunity to correct the problem. My goal is to have
100% very satisfied customers but it seems impossible to please 100% of the people 100% of the time so I can only worry about what is actually in my control and perform my due diligence. I would also like to add that whoever those few customers are that were not satisfied, please get in touch with me. At Coral Master it's never too late to nmake things right.
Mods keep up the good work, we appreciate all you do!
I am not sure I really understand what "neutral" votes are supposed to mean?? Are they saying they are indifferent and don't have an opinion? Sorry I guess since I almost always have an opinion and more than often voice it I just don't get that option.