Quote:
Originally Posted by byee
I was expecting WAVELINE daniel@rlss.ca to reply publicly on the forum or privately with daplatapus.
I was under the impression Daniel trolls the forums to help build the image of the company and not the opposite!
Perhaps the lack of response will have a negative impact on sales. I did consider a Waveline to replace my Ehiem. I'll definitely replace my return pump with another Ehiem.
Life's just too short to get frustrated with the lack of or simply NO support from Waveline. |
Yup. Terribly unreliable product. Terrible customer service and zero support. Hopefully they go belly up.
How sad is it that we get better customer service from their Chinese competitors accross the world! Fish street will get back to you asap and usually send you out replacement parts for the cost of shipping. Buy a Canadian pump on our own soil, and even if I wanted to, I cant even get a replacement part from them.
Terribly sad.