I was installing a pair of Radions, and was frustrated that the two Radions did not seem to be talking to eachother. I went through the "Troubleshooting" section of the manual, and still couldn't not get them to talk to eachother. I called the EcoTech Customer Service line at 1-800-785-0338. I spoke with Alex Young. He was able to login to my account and check out the lights. Something was interfering with the "antenna-like" buttons on the lights. He disabled those buttons and BAM lights working in about 5 mins total effort (including dialing). Not only that, I got a follow-up email from Alex to make sure I had no further questions.
Hats off to EcoTech!
