Hi Guys
If the Vortech was purchased through on of our dealers (please ask the dealer for point of purchase) we have a very simple no hassle switch out plan if still in warranty, and if not an at import cost replacement program.
Take the unit to your dealer and they give you a new one. If wet side failure then you get a wet side, if dry side you get a dry side. If both you get both.
We then send the dealer a replacement
We try to offer the best client care where possible with this sort of thing. Just ask Ken at Blue World, his client had one fail and already the new one is on its way from us.
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