As Mika said - you have to have a human.
I was in California one year and for some reason a powerhead had fallen (when I had Korallias) - I saw it on my webcam and just turned it off.
Another year something got stuck in my herbie - emergency drain had a little trouble keeping up so I had alarms going (it was really only a little water - good thing it is an inwall tank) - but I could talk my Dad into opening the main drain fully open to clear the snail. I couldn't imagine trying to get my Dad to explain to me over the phone what was going wrong, It was much easier to have the controller tell me what is happening.
The funny thing is that over the past 5 years - these are the only 2 problems I've had and they've only happened when I've been away. Darn you Murphy!
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