I am with you Walter.
I believe AD as a company does make smart choices on the product they carry, Mind you not all of them were good like Pacific sun....I know first hand and consequently Aqua Digital was just in the mist of working out a deal with him and didn't want to start the new venture with me posting my horrible review on them, so he did convince pac sun for a full refund. BTW, that was another almost $4500 mistake. Obviously he has stopped carrying them shortly after. I did however try to warn him about the whole situation and what happened with pac sun and the previous distributor but he didn't want to listen to me.
Anyways, the problem I see here is when you brand yourself as the dedicated supplier you should have all the info and news bulletins for your products and even if you don't, you will still need to find out so you can properly acknowledge your customers. I know for the most of us, it takes a lot to be active in this hobby and we do need as much support as we can even after sales.
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