100 % agreed Hung, Jeff and the entire JL team has been awesome on customer service...well except for 1...
Couple of examples.
One reefer overdosed on chemicals and didn't have any pre-made salt water, Jeff was gladly to help out and supplied him with 20 gallons of water.
Last night I was there picking up 9 anthias for a buddy and they fished out around 30 - 40 of them in nets just so he can pick out what he want it. If that's not service I don't know what is. Obviously I wouldn't expect them to do that when its smoking busy but the girl in the pink hair (no, not Steph) did a great job.
Try to buy local!
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