Well I heard back from the retailer I bought my ATO from and they passed my email onto the head tech at the manufacturer. I guess I am just waiting for monday for them to get back to me.
In the meantime I had a cycling tank so I went and did a little shopping. Needed tests and picked up some bacteria supplements as well.
My tank had finally cleared up after adding the sand then I made it half way cloudy again trying to even it out.
Just took my first ammonia readings and they were NH3 0.4 and NH4 5. Do I need more NH3 for my cycle? or is it good to go as is?
Going to add the bio-spira now and see how it goes.