Try contacting AlgaeFree about your problem.
I have the Hammerhead and TigerShark. My Hammerhead is 10+ years old and the other is about 3 years old. I had a problem with the cleaning side do the TigerShark taking on water. Contacted Algae Free and the sent me a replacement.
Great customer service!
IMO, they make the best cleaners out there!
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