Quote:
Originally Posted by halwake
Drove 4.5 hours to Edmonton today to pick up the 120 gallon XH tank with dual overflows, stand, and top I had ordered 3 weeks ago. Had to rent a U-Haul trailer and drag it down there to pick it all up. Got there and they started moving the pallet of stuff to get my items only to find the whole side of the tank was shattered. Cost me $250 for fuel, $75 for the U- Haul and 9 hrs of driving including return for nothing... If I had a customer coming in from out of town who had been waiting for the tank I would have made sure it was all 100% before getting them to drive in. Thanks Big Als....
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Sorry to hear that! As a good gesture, Big Al's should ship everything to you for free.
All the Big Al's in BC have not shutdown. They need to do something to retain customer loyalty.