Quote:
Originally Posted by Borderjumper
Then I'm wondering why the employee didnt pull out her smartphone and give me a price???
Well not all of us carry our phones when we go coral shopping.. And According to previous posts not all if any of the new corals are on your website. This online coral shop may be working for out of towners, but the buzz around Vic is that the locals aren't into having to internet shop for a price..
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Hey Shelley,
I'm sorry to hear that you were disappointed. I believe you are completely right, in how we need to make it easier for our in store patrons to browse our shop. I hope we didn't leave too much of a sour taste in your mouth, and as Spencer mentioned -- we are working on a completely new system. A new type of system we are completely inventing and we are still working out the kinks.
That said, I really believe our new system will be hands down more efficient and be a better shopping experience. I think we will be more capable of accurately pricing corals. Better yet, I think we will be more capable of bringing in higher end corals for people in Victoria as we try to do our online sales. After all, there are only so many people in our area that have the systems such as yourself, where they can support these animals.
While I may be a total fish geek, my computer geeky side is severely lacking (just ask Spencer). I'm really trying hard, and I know I will be more efficient as I gain experience. Also, your feedback is very useful, while it was hard for me to not take your comment personally at first. I better understand where you are coming from, and know that the next time you come in that you will have a different experience.
Thanks again for your feedback,
Daniel