Coming from a (not really) competitor.... the packing methods they used are top notch, with regards to the heat pack placement, this is industry standard, in such a small space placement isnt critical, if you were to place it under the bags, you would have over heating for the first few hours which would be worse for the shipment. Having a shipment a little colder isnt a huge deal with coral (not with fish). I like seeing the thick boxes and the heat packs, this is what you want from a supplier. Seeing as how the shipments made it, and are flourishing is the key. This is the end game for any hobbyist, a healthy thriving coral!
Cheers,
Steve
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