Martin & I received our order today as well. I was not there when it arrived but from what I seen packages was great & I thought the little thank you note on the inside of the lid was priceless.
Now the heat pack debate...... IMO & this is both mine & martins opinion, the heat packs should be place right under the bags holing the frags. If its on the lid it's heating nothing but the lid. That's all I have to say on that.
WHAT I REALLY LIKED......is the customer service especially from Spencer & Dan. Had a slight issue when Martin & I ordered one of the same frags, Spencer emailed & problem solved. Tonight I received an email from Dan asking how the order was. GREAT CUSTOMER SERVICE hands down.
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