I also have no interest GHL support issues further at this point. Regardless what happened I would like to keep focus the two issues I originally outlined.
1 - Float sensor:
Can we confirm what is required here as I'm still unclear resulting from many different opinions being stated.
Is it the recommendation of Profilux to replace these sensors every two years or not?
Is shelf life an actual issue? I originally assumed I had a clearly defective part which happens no doubt but it's very rare. It was previously suggested even a non defective part can or will degrade if not used immediately from factory.
2 - Auto Reset:
I would still like an answer regarding the reasoning for this especially now as it's been stated there is one due to user request. I see no reason why this can't be posted here but if you insist on posted only on the profilux support site then do so under the thread I previously posted already asking this exact question but be aware I will post response here regardless.
IMO this feature of auto reset would be very specialized, I still cannot see a single reason for it hence my curiosity. It would definitely make more sense to me to have such a feature as option through user programming however the default should not to have such feature active.
In regards to some solutions mentioned numerous times I'd like to make a few comments:
- Email alerts: I don't feel this would overly useful in such a circumstance. First my vacation took place in remote location in another country. I had extremely limited access to internet and constantly attempting to check emails through the day would have ruined the vacation completely. I may have been able to use data roaming on my cell but keeping that active the entire time would have cost more than the resulting damages. Also I have a profilux II not III which I understand has better abilities with web interfaces. From my understanding, with my version a computer would have to connected continuously with the software running. First of all I've had communication errors from regular short interval programming so in no way would I consider this reliable and any power outage would cause the PC to shut down. You would need a dedicated PC with UPS at the very least.
- Remote monitoring: Not a solution either, even if I could perform such monitoring if I can checked at some point during the day it would have easily been after a power outage in the brief time before an alarm was re-triggered giving the appearance of things operating normally. In addition even if I can see the ATO alarm has been set I have no way of knowing how severe the issue is. Remember I have no clue about automatic resets at this time. The only way this would be useful is with conductivity monitoring which I actually do have but to assume all profilux users have this rather expensive upgrade is not fare and again having to check on your system so frequently would be considered a nuisance at the very least.
- Max on time: Again it's based on flow rate, increasing flow rate and decreasing max on time would produce the same results. The max on time must be long enough to effectively top of the tank in worst case evaporation circumstances. As such repeatedly adding this max amount of top off water within a short time period will cause issues on most systems regardless.