[Flash]

i was not looking to buy just merely making conversation on a nice piece, wondering if a customer had bought it, or if it was in qt for some reason. Nothing to warrant the snap, rude response I got from this person.

I worked at a lfs, and we all took great pride in our customer service. our boss always taught us to explain things to customers, and if there was a nfs coral or fish that someone liked that was sold, or we were holding it from a customers tank, or our own, that we ask questions. usually we could even bring in that coral for a customer...

in this instance i asked a very simple question and got a unwarranted response.

regardless a customer should feel safe to ask whatever questions they want. the staff at a store in there to assist them in any way. instead of making a good sized sale, they lost my business forever. i do not tolerate rude snarky employees!