my telus experience in edmonton last year lol:
switched from shaw to telus, they had their guy come out and hook up our internet, guy messed around for a while and said "there ya go all good" i had thought great, so he leaves and i try it out....it doesnt work..
i called back and after trying a few things she says she will have to send the technician back out, so i ask her when and she says wont be this week.....now im a bit mad
i make the appointment for after the weekend and its for like 4pm...im home waiting and nothing....finally at around 630-7 i hear a knock at the door, its the telus guy
so he shows up with no tools, 2 hrs late and he gets right at er.....after about 5 mins he says they need to run a new line....im thinking thats gonna take forever.he makes me an apponment for the next day and i didnt need to be there.
when i got home the next day i checked the internet...nothing, when i let the dog out the backdoor i noticed a bunch of wires dangling over my fence and left in the grass hooked up to the pole but not to anything else.
i called telus AGAIN and telll the lady what i came home too and she says she will send someone right out, again now at like 7 in the evening the very same technician who orgionally hooked my internet shows up ....WITH NO TOOLS......he goes into the backyard and makes a phonecall, he comes back to me and says the guy who was here earlier had quit....again they will send someone out the next day.
so the next day its all gone no wire the jobs done, so i call telus to get it activated and what do you know they cant get it going...i say so what now......
guess what?? appointment again....next week..fml
3 weeks pretty much, 3 days off work and alot of frustration......i got a bill at the end of the month billing me for full charges.....you can better believe that was dropped the second i called in looking for blood lol
anyways telus sucks but shaw sucked too:P
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