Quote:
Originally Posted by troni
Its good to hear from an unhappy customer. If you end up talking to them keep us posted.
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If you were talking about me, I was not "Unhappy" I'm sorry if I came up that way. I simply posted what came to me.
I am however VERY happy with the stuff that came without problems. Also that I emailed BURC about the mix ups, and there was a very cooperative polite response to fix the problem within 10 minutes.
I am very happy how easy that was to deal with the problem. I would order from Burc again. There is nothing better then good customer service and a quick response and responsibility to fix a mistake. This all being said, I would deal with Burc again for these reasons.