In her very first email she politely informs you she can recalculate the shipping cost. That recalculated cost was $16.34, 50% off your initial shipping cost would put you at $13.64.
If you don't want to pay $2.70 out of principle reject the offer. You clearly thought you were getting a good deal though. IMO you have no warrant to drag this company through the mud.
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It was absolutely ridiculous dealing with this woman at ReefConcept...I wouldve told her where to go..but I really wanted to try these aquabeams for that price.
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Private messages are just that by the way, private.