Quote:
Originally Posted by BlueWorldAquatic
I can attest to that.
BlueTang had a mp10 start going noisy, all it took was a phone call to Michael, and I have a replacement whole unit comming for him. I would have replaced it on my end if I had one in stock.
EcoTech support is only good for units purchased in the USA unfortunately.
Ken - BWA
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My dealer told me that his supplier which is in the U.S. told him that either he or myself have to deal with Ecotech ourselves. At being only 4 months old I would think the dealer would replace with no questions asked and deal with Ecotech himself. Not the only problem with this unit as the night mode is wonky on it. He said he would get back to me on monday so we'll see what he says. He seems to want to communicate via email. Maybe i'm too old school but don't find that too cool.