I think, and the pet industry is not the only guilty party, that many managers use the wrong employee model when hiring new staff. LFS' should be hiring only staff who know something about the animals. What's with hiring kids in high school who are working to buy beer and stereos? Those kids should be out working in restaurants or something. And I don't know what the hiring criteria is, because it sure as hell isn't friendliness or efficiency either.
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-Quinn
Man, n. ...His chief occupation is extermination of other animals and his own species, which, however, multiplies with such insistent rapidity as to infest the whole habitable earth, and Canada. - A. Bierce, Devil's Dictionary, 1906
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