Not sure about your clown, maybe a mate would settle it down. Hermits are hermits. If a snail falls off a rock or glass they are typically in trouble. Alot of snails do not have a righting instinct. That is if they fall upside down or on their sides they are easy prey because they can't right themselves. Astrea snails are one that has a righting instinct, and are better against attack if they fall or are pulled off. Snails as well are very sensitive to change and have to be acclimated properly. Take your time.
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