Just an update. Sent pictures of my unit to the rep. He informs me that the unit I purchased was not intended to be sold and was a store demo. So no warranty. How he come to that conclusion is beyond me. It's good that they stand behind their products. Put the blame on someone else. Good support. Well if I have a problem with the Vertex skimmer that I paid $1200 I might as well through it in the garbage. They have lost a customer and I would not recommend any Vertex product due to the customer support.
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