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Originally Posted by reef_raf
Roger Vitko handles all North American warranty on the Tunze products. He is based in Texas and has an awesome reputation for service. He has a sponsor forum on RC, you may want to talk to him.
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Actually, Roger is just Tunze USA. However, he has jumped to help Canadian Tunze owners several times, just because he's an awesome guy (and you can tell him that I said so).
The url to the RC Tunze sponsor forum is here:
http://reefcentral.com/forums/forumd...?s=&forumid=92
Jason