Burc has still not replied to me regarding my issues.
I sent him another email tonight, and now that I am at my mothers I was able to upload my images to send to him.
Here is the email I sent.
Burc,
Here are the images showing the damage to the box caused by leaking. The DOA frags and especially the colour of the water that was in the bags of the frags as can be seen in the bucket shot. Also, as you can see by the pictures, the bags were not numbered.
I would appreciate a quick fix and response to this.
At this time I am not so sure I am willing to want to get anymore sps frags from you, however I am willing to substitute them for Zoa frags for which I have never had an issue with the ones I received from you in the past. I believe that would be the best and quickest resolution.
Please advise.
Ms. Sarah Baker
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Here are the images I sent with the email.
You can clearly see the wet underside of the box.
Box unopened with shipping label.
Bagged in the box
Bagged in bags
This one definately leaked
These are the frags in their rancid water in the bucket.
Look how dirty that water is!!!
The frags in my system.. dead, no coming back from this
