It is always a good idea to ask for the replaced parts, etc. before the work is done. This way they know they may be caught-in-the-act of replacing perfectly good parts. I, for one, have never trusted dealerships. The mark-up on new cars is not as good as it used to be, so they gouge you in other ways, such as for warranty service. I come from a smallish town that only has two dealerships. Any warranty work has to be taken to another city by ferry. (PITA!). My wife has an '06 Mitsubishi Eclipse, and they are the only dealership I have ever dealt with that allows us to have warranty service done by any licensed mechanic of our choice. The only stipulations are that approved oil, filters, etc. are used. This works out to large savings as our mechanic of choice charges about 25% less than most; no ferries; and I know I'm not getting ripped-off as our mechanic is a most trustworthy fellow.
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