[sphelps]

It's important to note not all us vendors are the same. I for one have very small customer bases and as a result, for the most part, get to know all my customers quite well. I always ensure my clients are completely satisfied so either someone took one of my posts too seriously or I have an angry customer. Either way I have no way of resolving the issue. If there's a problem I would like to fix it.

Also what about all those great local stores supporting this site? I've seen it many times, someone with little experience buys a piece of livestock without knowing much about it. It either dies or does something they don't like and they blame the store for not having mind readers. Now when they're still mad they can vote on these forums. The next day the same guy is back at the same store buying something else. And the whole time that LFS just wanted to support the site and let people know where they are.