I had the a terrible exp with this vendor as well, it doesn't help living on the island, since the couriers really could care less about the package. But the first time pretty much the entire $300+ order was dead. I was told any DOA would be replaced, so I wentahead with the replacements. this time about half was DOA and two of the frags from the lot that made it where not what I ordered. They were switched out without me being notified. The packaging was a joke and no heat packes were included in the first shipment (early spring). And don't even get me started on the pictures vs. the actual frags. Not even close.
I chose to take my business elsewhere, but I do agree this vendor prolly doesn't belong on the site.
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