I called euroreef for help with my skimmer when I first got it. They gave a lot of info but had a bit of an attitude as if it was a nuissance for me to call. The pump was the noisiest piece of equipment I owned besides the 120cfm 50db AC fan I was using for the lights but I got used to it eventually.
I liked it's consistency in pulling skimmate and the fact that it didn't care much if my hands were in the water compared to my venturi style skimmer I have now.
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Everything I put in my tank is fully dependant on me.
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