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-   -   Waveline and Tunze! (http://www.canreef.com/vbulletin/showthread.php?t=99459)

Reef Supplies 07-25-2013 07:41 PM

Waveline and Tunze!
 
Hi Everyone,

We have added 3 new products to our on-line and in-store catalog. They are...

1 - Waveline DC 4000: http://www.reefsupplies.ca/online-st...ater-pump.html

2- Wavline DC 6000: http://www.reefsupplies.ca/online-st...ater-pump.html

Please note that our Wavline order is still en route, we expect to ship late next week. We are therefore on Pre-order phase.

3- Tunze 6095 wide flow- http://www.reefsupplies.ca/online-st...WIDE-FLOW.html

thank you
Ray

cwatkins 07-30-2013 09:15 PM

Quote:

Originally Posted by Reef Supplies (Post 834106)
Hi Everyone,

We have added 3 new products to our on-line and in-store catalog. They are...

1 - Waveline DC 4000: http://www.reefsupplies.ca/online-st...ater-pump.html

2- Wavline DC 6000: http://www.reefsupplies.ca/online-st...ater-pump.html

Will you be handling warranty support for the RLSS products that you sell? I've read on another forum that RLSS is pretty lacking/poor with customer service so they're getting their distributors to start handling it?

Reef Supplies 07-30-2013 09:29 PM

Hello,

As with most products all warranty complaints will go though us first. Once the claim comes in we will deal with it with our distributor. We always make sure our clients are taken care of.

thanks
Ray

Quote:

Originally Posted by cwatkins (Post 834898)
Will you be handling warranty support for the RLSS products that you sell? I've read on another forum that RLSS is pretty lacking/poor with customer service so they're getting their distributors to start handling it?


The Codfather 07-30-2013 10:43 PM

Quote:

Originally Posted by Reef Supplies (Post 834899)
Hello,

We always make sure our clients are taken care of.

thanks
Ray

I can say without a doubt, Ray looks after his clients well.
Myself being one of them.

Reef Supplies 07-31-2013 08:19 PM

Thanks Bob, much appreciated!

Ray

cwatkins 08-02-2013 10:01 PM

Just ordered a Waveline 4000. Will it go out Monday?

Cheers.

Reef Supplies 08-02-2013 10:05 PM

Quote:

Originally Posted by cwatkins (Post 835486)
Just ordered a Waveline 4000. Will it go out Monday?

Cheers.

It sure will. You will most likely get the shipping info today or tomorrow.

Thanks for the purchase!

Ray

xenon 08-02-2013 10:09 PM

Unfortunately, Monday is a civic holiday and Canada Post is closed.

http://www.canadapost.ca/cpo/mc/abou...ayschedule.jsf

cwatkins 08-02-2013 10:11 PM

Quote:

Originally Posted by xenon (Post 835490)
Unfortunately, Monday is a civic holiday and Canada Post is closed.

http://www.canadapost.ca/cpo/mc/abou...ayschedule.jsf

I don't think Quebec gets the holiday.

P.S. Thanks Ray!

Reef Supplies 08-02-2013 10:29 PM

We never get a break lol


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