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-   -   On-line pricing error (http://www.canreef.com/vbulletin/showthread.php?t=68431)

mark0933 09-28-2010 04:51 AM

On-line pricing error
 
Ok, some of you advertizing and ethics folks chime in here...

If an on-line store has a posted price for a certain fish with a correct description, but it is a typo ($600.00 fish for $60) - how long should I wait after notifying them of the error before buying it and making them honor the posted price :)

Also, if the website has no disclaimer about errors, etc can they get off the hook in any way if I were to buy it?

Thanks,

Mark

PS - they are not a sponsor here

vaporize 09-28-2010 04:55 AM

I would say depends on how big they are, places like Live Aquaria would probably honour it.

... hope you are not referring to ...... ;-D

tlo 09-28-2010 05:09 AM

I agree with vaporize. A big online store should be able to suck it up, but for local small stores -it would hurt them to much to be able to honor it and I would not expect them to.

zum14 09-28-2010 05:56 AM

Id say good luck with it. Something makes me think that if its a small retailer I agree that they wont be able to afford the loss and will appologize and not sell you the fish and well just from personal experience with a couple of the big stores (not all of course) they dont seem to care about one small customer getting upset and will just not sell you the fish. Just my .02

VFX 09-28-2010 10:50 AM

FWIW - an advertised price is an offer to sell something at that price. It is not mandatory that the vendor accepts your response to that offer even if you offer more than the advertised price.

If you asked to buy the fish at the lower price, you are making a counter offer which again, the vendor is not obliged to accept.

Basically they may out of good, will sell you the item at the incorrect price but are not legally obliged to.

I say give it a go & see what happens.

.

ksalt 09-28-2010 01:04 PM

Product Purchased Quantity Unit Price Price
Crosshatch Trigger male and female mated pair 6-8" 1 $60.00 $60.00
Sub Total $60.00
Applicable Taxes $7.80
Shipping $5.00
Total $72.80


Wouldn't it be nice :)

mark0933 09-28-2010 01:28 PM

You found it too :)

Sign me up for 3 pairs.

Mark

PS - to the person who said they can "refuse the offer" - what if they are hooked up to paypal and you can pay right then. If I have paid and they have accepted my cash, then I would believe that we have a binding contract for them to deliver the goods?

dsaundry 09-28-2010 03:16 PM

HTML Code:

PS - to the person who said they can "refuse the offer" - what if they are hooked up to paypal and you can pay right then. If I have paid and they have accepted my cash, then I would believe that we have a binding contract for them to deliver the goods?
Doesn't matter, all they have to do is refund your money, unfortunately or fortunately {depending on who you are} the law recognizes errors and the merchant is not legally responsible for an error in this case. You could make a big stink about it and you may get somewhere, depends how aggitated you get with them I suppose. Is it really worth it to you?

Murminator 09-28-2010 03:32 PM

They might be floating upside down when you get them...then give you a store credit of $60

jorjef 09-28-2010 03:40 PM

Alot of if, ands or buts. and could be some should have , would have, could have going on here... If you want, have room for, order the fish and see what happens. Whats the worst that could happen?? I think it would be highly unlikely the retailer would be stupid enough to accept your order at the lower price, sabatoge the deliver so the fish arrive dead .... then refund your money....Wow there's a business plan of longevity


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