Too late Kien. I ate all the popcorn :mrgreen:

Custom experience
 

These are my experiences over the last 15 months of shopping regularly at the regular shops

Wais - over priced, terrible customer service bad advice

- eg. sold a kid I'm helping an led fixture that he said would grow anything... Barely lights his tank up

Concept - don't give a @&*% unless your a buddy of the owner or staff and really don't care if your there or not

Golds - the best price, experience and knowledge. They really have their stuff together and they actually care your in their store, lacks pricing on the tanks. Always have to ask

Oceans - great store, ok pricing, great help

Just some background. I own several companies of which the majority are service based. Knowledge and customer support is the key.

I would pay more for product and livestock if the owner and staff cared. I pay my staff the highest in each and every industry. Otherwise they don't give a %@$&

None of these judgements are based on livestock lifespan or health. These are based on store experience and staff.

The more I read this thread, the more I love living 15 mins from J&L.

Yah... But GVRD has 30% of the livestock selection that Calgary has...

That's what shopping on the Internet in my underwear is for.

You do it wearing underwear? Weirdo.

Pics or it didn't happen.

Sometimes.

Rich has them ATM.

This explains everything..

I've been up to pisces a couple times this last week. I have to say I'm really impressed with the staff that are very helpful. You feel like you can ask questions there without feeling like an idiot for not knowing the answer.

I remember being there two years ago and all the fish looked sick with ich etc. Today all their fish look totally healthy and they have a huge variety.

What a turn around from a couple years ago.