Canreef Aquatics Bulletin Board

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-   Reef Supplies (http://www.canreef.com/vbulletin/forumdisplay.php?f=226)
-   -   Are you guys F-ing serious! (http://www.canreef.com/vbulletin/showthread.php?t=117627)

Reef Supplies 01-10-2016 03:09 PM

Are you guys F-ing serious!
 
Are you really?!

We have been working NON stop since the 26th because of YOU.......and we THANK YOU :-)

Because of you we have reached a level that we never though possible. My partner Giovanni and I truly thank you for making us your number one online reef shop.

2016 will be even better, we will continue to innovate and give you the best possible service and pricing in the industry.

Once again, thank you for everything!

Ray

e46er 01-10-2016 04:21 PM

and we like top notch customer service!
Ive spent a fair amount of money with you guys and emailed back and forth a handful of times and your responses are always super quick and helpful!

Proteus 01-10-2016 04:45 PM

You guys deserve it!! Your customer service is outstanding! I will always refer new hobbiest to reefsupplies.ca

Jordon 01-10-2016 05:12 PM

+1 on customer service.

Also, you guys are very transparent and notify us of upcoming sales etc. I prefer that to being super-secretive! Quick, fair-priced shipping helps too :)

Bugger 01-10-2016 06:06 PM

You should see my history in the sign in page. I love that you can look back at everything you ordered. The site is good but dosen't take advantage of any CCS3 features such as transitions and transforms.It excels in the my SQL department. Everything is functional the site is responsive for cell phones but dosen't take advantage of Jquery or even the use of a carosel. Its a real shame people hate change and I don't recommend you redo the site. Look at all the trouble JL got in. What is interesting to me is the sort by bar. I never use infact I don't think anybody uses it. but its there.

Myka 01-10-2016 06:33 PM

It's great to have you around here Ray! We love that you're involved with the community here. :)

Ace Storman 01-10-2016 07:02 PM

A very solid +1 for Reefsupplies.ca

Ray and Giovanni are a pleasure to work with. :biggrin:

The Guy 01-10-2016 07:27 PM

It's hard to add to the positive comments already made by others, when ever I've bought from Reef Supplies it's always been good service and a pleasure to deal with Ray & Giovanni.
Keep up the great job guys. :thumb:

rishu_pepper 01-10-2016 07:48 PM

Ray has been extremely helpful in answering my questions about my purchases. A++++

Sent from my LG-H812 using Tapatalk

Doug 01-10-2016 08:52 PM

:thumb:

Jakegr 01-10-2016 10:00 PM

I go to you Ray because of your over the top customer service! You deserve it.

shiftline 01-10-2016 10:29 PM

Are you guys F-ing serious!
 
+1 Ray is amazing. Extremely helpful (answers my never ending flow of questions and requests for recommendations) Top notch service!

Fishy! 01-10-2016 11:53 PM

I ordered for the first time on Boxing Day, what a great site. You will be my go to site from here on out. Now I would love to see you carrying jebao skimmers and Dosers too!

fixerupper 01-11-2016 03:54 AM

Quote:

Originally Posted by e46er (Post 977874)
and we like top notch customer service!
Ive spent a fair amount of money with you guys and emailed back and forth a handful of times and your responses are always super quick and helpful!

^^^
THIS

Great communication. Great product selection. Great website.
It's WE who should be thanking you Ray. You guys are awesome.

Reef Supplies 01-11-2016 03:31 PM

Wow WOW! We really appreciate all the love and kind words! You should not be thanking us, we should be thank you!

Replies like these keep us chugging along on those 18 hour days!

1000 Thanks,

Ray

Reef Supplies 01-11-2016 03:38 PM

Quote:

Originally Posted by Bugger (Post 977883)
You should see my history in the sign in page. I love that you can look back at everything you ordered. .

Its there. Login and click on My Account. In there you will see:

Account details
Address book
Order history <-----
Returns
Bonuses
Wish list
Points History

Quote:

Originally Posted by Bugger (Post 977883)
The site is good but dosen't take advantage of any CCS3 features such as transitions and transforms.It excels in the my SQL department. Everything is functional the site is responsive for cell phones but dosen't take advantage of Jquery or even the use of a carosel.
.

Not sure if all those fancy functions will be beneficial. Im very very picky with what functions I add. I have a background in web design and web marketing. I've been doing this since 2001 and I have learned that the MOST import aspect with any website is ease of use and speed.

But then again, I may be a little old school :-)

Fin2you 01-11-2016 05:41 PM

Quote:

Originally Posted by Reef Supplies (Post 978022)
Its there. Login and click on My Account. In there you will see:

Account details
Address book
Order history <-----
Returns
Bonuses
Wish list
Points History
Not sure if all those fancy functions will be beneficial. Im very very picky with what functions I add. I have a background in web design and web marketing. I've been doing this since 2001 and I have learned that the MOST import aspect with any website is ease of use and speed.

But then again, I may be a little old school :-)

****
I would have to say sometimes fancy functions are a PITA but othertimes it's helpful! Especially the order history if people can't remember what they got 2 orders prev that worked better than the last order, or it's only something they order every 6mths-year. Oh & I love "wish lists" I have a fish wishlist on my phone. It helps keep us straight b/c we all know weren't all losing our minds in this hobby!

Reef Supplies 01-11-2016 06:54 PM

Quote:

Originally Posted by Fin2you (Post 978037)
****
I would have to say sometimes fancy functions are a PITA but othertimes it's helpful! Especially the order history if people can't remember what they got 2 orders prev that worked better than the last order, or it's only something they order every 6mths-year. Oh & I love "wish lists" I have a fish wishlist on my phone. It helps keep us straight b/c we all know weren't all losing our minds in this hobby!

I agree! Both of those features are indeed available.


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