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-   -   Exploding Heaters - Marineland Stealth and Stealth Pro (Pictures) - Recall Issued (http://www.canreef.com/vbulletin/showthread.php?t=72729)

abcha0s 02-11-2011 04:45 AM

Exploding Heaters - Marineland Stealth and Stealth Pro (Pictures) - Recall Issued
 
This falls in the category of "I should have known better", but I'm going to share it anyway. It's not new information that that these heaters explode, but if there is anyone out there that is still using them, please cut your loses and take them out of your tank. It's just not worth the risk. A quick search will bring up dozens of examples and I know it's been posted on Canreef before.

Honestly, I am appalled that Marineland hasn't formally recalled these heaters. Consider you entire tank crashing to nothing because of one of these heaters. How mad would you be?

This particular Marineland Stealth Pro 300W heater is only about 6 months old, so this problem is still happening. It had been in the box until about a week ago when I plugged it in for the first time. I am fortunate that it was in my new tank which doesn't have a lot in it right now, but it's still a major problem for me. I'll have to do a 90% water change to ensure there are no residual chemicals left over from the explosion and that will cost me $300+ (300G RO/DI + Salt) and take a day of my time.

The heater was fully submerged. There were no electrical faults. Nothing fell on it. There is no reason why this should have happened.

The explosion was loud and could have cracked the glass of my sump. There was a black powder covering the surface of the tank. I had an almost clogged filter sock which I think caught most of the black stuff (lucky), but it's the stuff I can't see that worries me.

http://owa.footit.ca/wwwimages/explo...ndheater04.jpg

http://owa.footit.ca/wwwimages/explo...ndheater01.jpg

http://owa.footit.ca/wwwimages/explo...ndheater02.jpg

http://owa.footit.ca/wwwimages/explo...ndheater03.jpg

http://owa.footit.ca/wwwimages/explo...ndheater05.jpg

http://owa.footit.ca/wwwimages/explo...ndheater06.jpg

http://owa.footit.ca/wwwimages/explo...ndheater07.jpg

lastlight 02-11-2011 04:49 AM

Holy cow! I previously ran these but have since gone back to the good old jagers.

wayner 02-11-2011 05:14 AM

Holy Shite!, that's bad, run the jagers too.

Delphinus 02-11-2011 05:22 AM

Wow :(

dsaundry 02-11-2011 02:02 PM

Finnex for me has been good.:biggrin:

Dez 02-11-2011 02:24 PM

There's a guy that rents space from me at work and he has a turtle tank there and the same thing happened to him. His looked a lot worse though. It's just crazy!

fishoholic 02-11-2011 03:11 PM

Yikes, somehow I didn't know this, I've used and am using this type of heater right now. I always thought they were well made, I haven't had any issues yet and been using one for 3yrs. I was always worried about glass ones crapping out/breaking (which I have had happen) which was why I switched to stealth in the 1st place! Apparently the stealth's suck too :neutral: Looks like I'll be looking for a new heater.

mseepman 02-11-2011 03:20 PM

Yikes...I have two of these...one still in the box and one running my 70g tank.

My Ebo-Jager failed on and nearly cooked my tank at 90 degrees so J&L replaced it (it was in the first year) with two smaller Stealths.

Guess I should be looking at other options before it costs me my tank.

abcha0s 02-11-2011 03:21 PM

The trouble is, when these things fail they pour toxic chemicals into your tank.

When a glass heater fails, you should be able to catch it by monitoring the temp of your tank. Most people, including myself, recommend a secondary control. I have mine connected to my Apex controller, so a stuck heater won't crash my tank.

An exploding heater is an entirely different story.

mseepman 02-11-2011 03:38 PM

Yeah...I've been holding off on a controller to buy the right one once my 290G starts.

Binare 02-11-2011 04:57 PM

Ive had 5 or 6 of these heaters and never had issues. That said... I like the Jagers now for calibration.

phi delt reefer 02-11-2011 05:29 PM

Everything Jager is good...

http://ducksdailyblog.com/files/2010...agr_mullet.jpg

http://1.bp.blogspot.com/_6uMd9hpH6b...GERMEISTER.jpg

http://www.saltwatertogo.com/images/...att-heater.jpg

cale262 02-11-2011 05:31 PM

I had one of these fail on me a couple years ago in a hi-tec planted system, I came home to find everthing dead and a very established and mature system wiped out, it was heart breaking to say the least...All my systems are running ehiem heaters now...

sphelps 02-11-2011 05:45 PM

So basically the heater is a loaded pipe bomb, nice! You know that is definitely lawsuit material, especially with any kind of damage, even emotional.

It's interesting the company hasn't recalled them as I'm sure they are aware of the issue, my bet is they did a value analysis which proved the expense required for the recall is higher than the damages they may have to pay out as a result from the defective products. Although this is common practice it's also basically illegal. Any registered engineer or other professionals working on the project could loose their license and face jail time. Their is certainly danger towards human life here, if the instant before the heater exploded you noticed a strange sound and decided to pull out the heater to investigate it would certainly do some damage.

I would investigate some options if I were you, this kind of BS shouldn't just be shrugged off as "I should have known better", the manufacturer and designers should have known better. It's certainly not your responsibility to make sure such products are safe to use.

phi delt reefer 02-11-2011 06:01 PM

$50 says the warranty with the product has a limited liability clause that only covers the physical heater itself and wont cover any other damages caused by the heater malfuntioning.

every product has the clause. Though some lawsuits have been very successful in turning over a LL clause but it takes $$...lots of $$

Jackie 02-11-2011 06:04 PM

Are we talking about ALL Stealth Pro heater as of those ones on shelf today or just those from a bad patch of defective heaters?

abcha0s 02-11-2011 07:23 PM

Quote:

Originally Posted by Jackie (Post 590343)
Are we talking about ALL Stealth Pro heater as of those ones on shelf today or just those from a bad patch of defective heaters?

If you search around, I think you will find that this has been going on for a while now. There are many reports of this happening. If it is limited to a bad batch, then I think it's more than one batch that has this problem.

I really would take the heater out of opperation. It's just not worth the risk.

sphelps 02-11-2011 08:07 PM

Quote:

Originally Posted by phi delt reefer (Post 590340)
$50 says the warranty with the product has a limited liability clause that only covers the physical heater itself and wont cover any other damages caused by the heater malfuntioning.

every product has the clause. Though some lawsuits have been very successful in turning over a LL clause but it takes $$...lots of $$

Doesn't matter in this case as it's not a warranty issue. If they are knowingly selling a defective and ultimately dangerous product you're looking at a whole different issue. A heater that stops working is a defective product, a titanium heater that explodes is a pipe bomb.

abcha0s 02-11-2011 08:31 PM

I agree with the pipe bomb analogy. It would likely have taken my hand off if I had been holding the heater. Look what it did to someone elses tank!

http://www.plantedtank.net/forums/at...0&d=1267314565

That picture is from this thread - http://www.plantedtank.net/forums/eq...ro-heater.html

The first page shows a tank blown out by an exploding Stealth Pro Heater. There are several more exploding heaters throughout the thread.

Another thread can be found here:
http://forum.simplydiscus.com/showth...th-Pro-Heater&

There are so many examples of this happening. I really think it is all of these heaters. They haven't all exploded yet, but one day they may.

Jackie 02-11-2011 08:47 PM

I guess one reason is we can not see any crack or damage on these Stealth heaters. And we handle them much more roughly than glass heaters. 300W mixing with water.

lastlight 02-11-2011 09:17 PM

That thread mentions copper in the heater as well. This isn't like treating fish in a tank with copper where it can potentially make a tank unfit for reefs? I'm guessing an actual piece of metal is not the same.

Coleus 02-11-2011 09:51 PM

hmm i have this heater somewhere for backup but i think i am going to throw it away. Thanks for the warning

Tracey2 02-11-2011 10:39 PM

My experience

http://i694.photobucket.com/albums/v...w/IMG_1694.jpg

sphelps 02-11-2011 11:04 PM

Quote:

Originally Posted by Tracey2 (Post 590408)

From the same kind of heater???

mws 02-11-2011 11:07 PM

When it was time for a new heater I did search the net and came upon the tanks with the bomb hole, still couldn't believe the heater did this. But as a precaution I took it out of my tank(I used this heater for over a year)Now I only use it to do water changes.
So sorry for everyone's bad luck, it must be devastating.

Palmer 02-11-2011 11:41 PM

I have a heater that is metal and labelled as a stealth heater in my freshwater cichlid tank but its not made by marineland. I bought it at petland about 5 years ago. Does anyone know if this is pretty much the same? Wonder if Marineland bought them out or something.

phi delt reefer 02-11-2011 11:46 PM

read this - http://www.beananimal.com/articles/a...-to-know!.aspx

good article on the truth/design of aquarium heaters and their reliability. You can use something like this (plumbed into your sump) to protect it from explosions like the ones pictured above.

http://ecx.images-amazon.com/images/...500_AA300_.jpg

BlueTang<3 02-11-2011 11:48 PM

I have about 6 of these heaters running on my systems never had any issues. All have been going 1-2 years. Tried two hydor heaters first one stuck on good thing it was a small heater and the replacement one exploded within a month of use. I think all heaters have issues. But this is crazy

abcha0s 02-12-2011 01:27 AM

Quote:

Originally Posted by Palmer (Post 590437)
I have a heater that is metal and labelled as a stealth heater in my freshwater cichlid tank but its not made by marineland. I bought it at petland about 5 years ago. Does anyone know if this is pretty much the same? Wonder if Marineland bought them out or something.

From what I can tell, it seems to only be the stealth pro heaters. Most of the feedback for the original stealth heaters is good. I haven't heard of any that exploded.


Brett - I saw the reference to copper as well. I'm not sure what would happen if you dropped a penny in your tank? In any event, a really big water change should be sufficient to dilute it.

Palmer 02-12-2011 01:39 AM

Thank's that's good to know. My cichlids are getting kind of big and I actually liked the fact it was metal. Have had it for 5 years with no problems.

mseepman 02-12-2011 04:45 AM

Okay so I have two Stealth heaters, not the pro's...should I still be really worried?

lastlight 02-12-2011 05:23 AM

Quote:

Originally Posted by abcha0s (Post 590462)
Brett - I saw the reference to copper as well. I'm not sure what would happen if you dropped a penny in your tank? In any event, a really big water change should be sufficient to dilute it.

What else can a guy really do? I'm sure it'll work out ok. Thankfully the tank did not have all your stuff transferred into it that would be heart-breaking.

abcha0s 02-12-2011 06:46 AM

Quote:

Originally Posted by mseepman (Post 590509)
Okay so I have two Stealth heaters, not the pro's...should I still be really worried?

Hi Mark. I don't think you need to worry. It's only the "pro" heaters.

Tracey2 02-12-2011 12:46 PM

Quote:

Originally Posted by sphelps (Post 590418)
From the same kind of heater???

Stealth pro 300 W made in china. I think the ones made in Italy are ok.

Jackie 02-12-2011 02:24 PM

Quote:

Originally Posted by Tracey2 (Post 590575)
Stealth pro 300 W made in china. I think the ones made in Italy are ok.

If you look around. Over 80% stuff around you are made in China.
You are dead long time ago.

abcha0s 02-12-2011 02:37 PM

Quote:

Originally Posted by Jackie (Post 590588)
If you look around. Over 80% stuff around you are made in China.
You are dead long time ago.

That's a strange thing to say to someone who's tank exploded? I assume you are just poking fun at China for making crap - in which case, I guess it's funny.

Anyway, most of my hardware comes from somewhere in Europe.

Jackie 02-12-2011 03:20 PM

I just want to say
"made in China" is not equal to bad and most of the time there is no choice.
"made in Italy" is not equal to good.

chris121277 02-14-2011 02:56 PM

WOW!!!!

how did I miss this thread, so to get up to speed...it's only the "Stealth Pro" that this happens with? none of there other heaters?

abcha0s 02-14-2011 03:05 PM

Quote:

Originally Posted by chris121277 (Post 591072)
..it's only the "Stealth Pro" that this happens with? none of there other heaters?

Hi Chris - I suppose any heater could potentially explode, but it is really only the Marineland Stealth Pro heaters that have a documented history of exploding.

abcha0s 02-14-2011 03:25 PM

Recall
 
It looks like Marineland is recalling these heaters!

Quote:

February 11, 2011

Dear Valued PetSmart Pet Parent,

Marineland has issued a voluntary withdrawal of the Stealth PRO Submersible Heater (100, 200 and 250 watt). The product is being withdrawn due to a quality issue.

If you have this product, please stop using it immediately and take the following steps:

1. Unplug the heater from the wall to stop the flow of electricity
2. Let the heater cool for 15 minutes
3. Remove the heater from the tank

Please bring the product to your closest PetSmart for a full refund or exchange. Replace the product with a comparable heater as soon as possible to maintain the temperature of your aquarium. A PetSmart store associate can help you select the right heater for your aquatic environment.

If you have questions about this withdrawal, please call Marineland Customer Service at 800-526-0650 or 800-432-6986.

At PetSmart, we are concerned pet parents, too. We will continue to do everything we can to help you and your pet during this time.

Sincerely,

Debbie Gonzalez
Vice President, Brand and Customer Marketing
http://petsmart-mail.com/P/v3/Micros...=T1_ONL&A=1007

I don't see the 300W heater listed? - It's possible that PetSmart doesn't carry the 300W version, so they left it off this letter? - I am interested to see when this information makes it to our LFSs.

I sent my complaint to MarineLand on Friday morning (the same day as this recall). I haven't heard back from them yet.

I personally think they let this go on for far to long. The first reports were almost a full year ago.


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