What's Happening
 

Hey everyone,

I thought you might appreciate an update!

Livestock Orders:

- Indian Ocean Fish - Available for viewing Oct 2/08
- Invertebrates (Florida) - Available *hopefully* for viewing Oct 2/08

*Recent storms in the south Atlantic have caused collection problems. Though our order has been delayed twice now, we are hopeful that it will arrive as indicated above.

Reefers Best Super Sale:

For those of you who have been eyeing this product but thought it was a little out of their price range, now is the time to give it a try. We have many customers who have made the switch and haven't looked back. In our humble opinion this is one of the best salts out there.

For a limited time save $15 dollars per box - $69.95 each (approx 150 gal box)!

New Books!

We have a few fantastic new titles you may find interesting:

Conscientious Marine Aquarist - 2nd edition - $49.95
Marine Fish Health and Feeding Handbook - $28.95
101 Best Saltwater Fishes - $13.95
101 Best Saltwater Inverts - $13.95

Coming soon - the long awaited "Reef Fishes Vol. 4" - $34.95. We have 5 copies still available.

Some New Products - Coming Soon:

Tunze 7096 - Programmable Multicontroller - $195.55
Tunze 6206 - Nano Wavebox - $399.60
Tunze 6205 - Stream Pump - $613.55
Tunze 6305 - Stream Pump - $879.95
PFO - Solaris I5 - Various sizes
Ecotech Vortech - MP20 - $319.95

As usual if you have any questions - we're here for ya!

Talk to you soon,

Jeff

will never buy from your store again,.....

Jl Aquatics
 

Wow someone had a tall glass of HATERAID. I would say the exact opposite of you. JL is a very friendly store and they always treat me very well. I would recommend them to anyone.

That was unexpected...

Agree with this entirely!!

My only complaint with J & L is that they are a little too far to drive to after work.

Yeah, I hear you. Luckily, once you get into the region, they're right on the skytrain line, so you don't have to fight as much traffic (park'n'ride). Still, that first 11 hours or so is tiring.

My only complain is they are too close to where I live!!! At least that's my wallet's complain... :)

I also could not disagree more and cannot state that emphatically enough. J&L is a quality store full of good people with excellent livestock, awesome prices, and offering quality customer service. I've written here before about how they have gone totally out of their way and above and beyond for me as a customer so I won't reiterate, but kudos to them. Though I've moved to NL, they'll still be getting repeat business from me - on the other side of the country even.

Thats OK, it leaves more stuff for me :mrgreen:

J&L has been awesome to me! Some very personal service (right Jeff!?) and just excellent product. They are fantastic...I too wish the commute was not quite as long.....*sigh* woe is me!

Oh, and this is sooo cool that you are posting new arrivals and stuff....I am embarrassed to say I check the new and noteworthy page several times a day just in case you get something I MUST have...and I don't want to miss out!

I can't go a day without checking the new and noteworthy page!! Not one day!! :lol: Hey, speaking of which, ..... I'm off to go get my fix.

J&L is a great store i drove twice (6 hour drive) in the past 2 weeks to see the store and pick up some stuff. They are friendly and update their website daily.. best service ive seen so far. A++++++++++

Thanks for the kind words everyone.

I invite anyone who is unhappy to PM or email me (jeff@jlaquatics.com) so that I can make things right.

We try our best to keep everyone happy and right our mistakes where we make them.

Anyone as excited about the Nano Wavebox as I am? haha ...

Jeff

Hey Jeff
Are Quantities limited on that salt?

J

Oh Ya You guys ROCK!! Especially Rene :)

- No, each individual can purchase as much as they like. However, the sale is on while quantities last.

aww nuts, I just bought two boxes of RBS on the weekend :neutral:

Well!! Somebody got up on the wrong side of the reef this morning! :lol:

You have a PM ;)

I love you :razz:

OMG, I hope hubby doesn't find out about this!!

He probly loves him too, thats $30 of his dollars :razz:

hahaha, too funny

Love J&L Too!, always good service.

Yup, always pleased with service and product.

#2 http://www.canreef.com/vbulletin/ima...ons/report.gif
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atcguy http://www.canreef.com/vbulletin/ima...ser_online.gif
Member
Join Date: Mar 2005
Location: White rock
Posts: 271


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will never buy from your store again,.....
__________________
Gerad
White Rock

I will admit that service has sometimes been an issue as they are busy, but the quality of the product is great. I dont get in often as living in "The Wack" and working 6-7 days a week limits my time in there, but I have never been dissapointed with the products I have purchased...Wish you were closer. Maybe you caught them on a bad day.....we all have them...

Wow how can anyone bash J&L. I'm sure if you have a problem with them they will do their best to solve it. I have always had great service from them -keep up the good work guys.

Cheap shot IMO, especially if you don't provide a reason.... Simply saying you won't buy there again without backing it up somehow???

I have had nothing but awesome experiences with them.

I am so glad to know I am not the only one who does this!

Whats this New and Noteworth thing all you people are checking out??? :wink:

You know your really hooked when your friends call and PM you that theres something on the N&N that you need to check out! :mrgreen:

Idea
 

Every $500 a customer spends they get a free T-Shirt !!!!!!!!!!!


:lol::lol::lol::lol::lol::lol::lol::lol::lol::lol: :lol::lol::lol::lol::lol:

Just looking out for your best interest!:lol:

I love J&L! I always get great service and products and best of all the best prices anywhere!!! Even when adding shipping I still come out on top!!

My only complaint so far is that you guys forgot to tell the tiny Griessinger's Goby I bought from you to come out of the rock work for a pic once in a while!! :lol::lol::lol: We decided to name him Houdini :razz:

I had an iffy experience with J&L the first time I ordered from them, but Jeff went out of his way to correct the issue for me and I am a customer for life. I have purchased items many times since, as a matter of fact I just received 2 Vertex ballasts that I ordered and so far they are awesome. Thanks for the recommendation Jeff!

I ordered my original livestock from J&L and had it flown to Calgary overnight. Prices were great and the creatures were more healthy than most that I see at the lfs. I would recommend them to anyone as I experienced great customer service and fantastic product.

Always been good to me. They provided unsolicited updates when things got held up. ( Updates are VERY important in my book )

I can't say enough good things about them.

OK, now I feel bad that I haven't ordered anything live from them.

i have never ordered anything either. may in the future. what i would liketo see is a better description of the individual LS items.