units will begin shipping this week

Has anybody else ordered this recently and haven't received their order? I ordered mine on May 20th. They were responding to my emails when I was inquiring about the unit, and have gone radio silent when inquiring about shipment. Tried the number on their website and it is out of order (Bell.. not in service)

I have not received mine as well. Ordered it on march 18th, he sent me a tracking number on the 20th of this month but it shows it has not been delivered yet.

Where does it say it is? Is it Canada Post? They are going on strike Thursday. If so, I am cancelling my order and buying locally.

Similar experience here, I ordered back in march and haven't received anything. It's been frustrating to deal with to say the least.

It's defiantly the most frustrating online purchase that I've ever had. I still don't have my unit!!!

Pretty choked. April 18th and status of "initiated." no response to email and phone line doesn't work.

If you guys paid with CC you can call your company and they will reverse the charge without a problem. If you paid paypal you have to file a claim through them after 30 days. With the phone line dead and no responses through emails I would work on canceling payment. I feel bad for initially recommending them, I see that other forums have revoked his sponsorship.

BWI changed the status of my order 5 minutes after I started a resolution ticket on paypal. On the BWI site, it says refunded, I have yet to see this on paypal.

He's a real peice of #*@* absolutely no contact,ignores emails and pm's.I just excalated my paypal dispute to a claim.I ordered filters and resin on may16th..they were marked as awaiting shipment..still have nothing,not a word from him.As soon as i filed a dispute,order was marked as refunded,have yet to see a dime Lesson learned never deal with him again.