lmao!!!

Venkiw, this is twice I have seen you say this now. once on AP when there was a open complaint about one of your bulbs and now here.

Having owned a couple businesses myself I was actualy quite shocked by your responce to this as the only way you are selling is by e-bay and the exposure you are getting on these boards and here you are ailianating every member of the board over 1 or 2 comments.

Up untill this morning when I read this I was going to order 4 of your bulbs (two of the 10K and two of the 14K) but after seeing your responce to the slightest negativity I think I will buy AB's while I am in Sandeigo next week as I am now scared that if I had some unforseen problem with shipping you would not respond.

Steve

Not that I'm counting, but a similar thread ended with this same thing on aquariumpros.ca. That makes 3 Steve.

I think you're mistaken Steve. I previewed all 13 messages from venki at RC and none was negative. I think the bulbs that are having problems are the XM's.

nope if you read them again on RC it was because some one complained to him via PM as he stated as the reason.

Steve

Hi Steve, this is the 3rd time I've done the search and I still don't see what you are talking about on RC:

http://reefcentral.com/forums/search...archid=2069951

Sam, I'm with you. I don't see anything on RC like this. So back down to twice :razz:

I just read it and he does explain


http://www.aquariumpros.ca/forums/sh...5964#post15964

yup my mistake it was Aquarium pro not RC. sorry for the confusion

Steve

Care quote what he said on here for those of us without access?




I don't see why venkiw in such a huff for....... I mean when i worked at futureshop It wasn't uncommon for things not to work out of the box or fail within a few day. We just exchanged them and made the customer happy. Why he denies the possiblitly of the ballast failing is beyond me and he seems to be placing the blame on spikehs. Even the best of companies cannot guarentee a 100% of their product will work out of the box. Perhaps if venkiw would post a proper troubleshooting guide/ wiring guide on his website this may have been avoided