Canreef Aquatics Bulletin Board
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Canreef Aquatics Bulletin Board (http://www.canreef.com/vbulletin/index.php)
-   Lighting Specific (http://www.canreef.com/vbulletin/forumdisplay.php?f=173)
-   -   My Reefbrite LED's - update... 1 unit failed (http://www.canreef.com/vbulletin/showthread.php?t=67874)

reefgirl189 02-16-2012 08:33 PM
Quote:
Originally Posted by Slick Fork (Post 683182)
Thought I'd share an update and give credit where it's due.

After reading about my issue I got a PM from Pfoster at Reef Wholesale stating that he had never been approached by the retailer about this issue and offering to replace the defective unit. So, I sent him the broken one and got a brand new one in the mail.

Gotta say that I'm really impressed with the customer service from Reef Wholesale.
That's very impressive. Not too often do you hear about good stories like this one.

RuGlu6 05-05-2012 01:51 PM
Quote:
Originally Posted by Slick Fork (Post 683182)
Thought I'd share an update and give credit where it's due.

After reading about my issue I got a PM from Pfoster at Reef Wholesale stating that he had never been approached by the retailer about this issue and offering to replace the defective unit. So, I sent him the broken one and got a brand new one in the mail.

Gotta say that I'm really impressed with the customer service from Reef Wholesale.
How is it going so far any up dates?
thx

Slick Fork 05-06-2012 02:03 AM
Quote:
Originally Posted by RuGlu6 (Post 713646)
How is it going so far any up dates?
thx
I ended up taking it down, the T5/LED combo worked great for LPS and softies as well as SPS in the top 6" of the tank and added some really nice shimmer. My wife bought my an AI Sol setup as an early birthday present though so that's what I'm running now!


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