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-   -   Finding Garbage in Royal Nature Salt (http://www.canreef.com/vbulletin/showthread.php?t=73400)

dunl 03-06-2011 03:35 AM

Quote:

Originally Posted by kien (Post 596273)
Yes in fact I do have a low tolerance for this sort of thing. I would hope that the foods that I eat is safe. What happened to quality control?

Like Grizz said, these things can happen. My point is that human workers are supposed to watch out for these things, but then again they are....suprisingly, maybe....only human.

Perhaps you should take try working one of these jobs sometime...I bet you would find that it's not as easy as it looks.

Also, if you want to fool yourself into thinking that every food production employee washes their hands before they work with the food you digest, you can go ahead and think that.

Nothing is perfect.

Edit: Except, perhaps, the customer service given in this thread so far. I haven't seen anything except the best from the vendor.

BlueWorldAquatic 03-06-2011 03:45 AM

regardless the situation.

Wes did not name the source where he got it. Just the product.

Forums are for infomation purposes and more information for the users to make an informed choice.

If someone has a problem with it, they don't need to hide behind an alias. just make your comment.

There are always things in the production chain where these shards came from there is always a chance of contamination and human error, just like buying a car there is a more likelyhood of issues if it was built on a Friday.

heh, but if there isn't a logical explanation, we can always assume the most obvious, it was taken from the ocean with all that comes from the ocean. j/k

Lighten up folks.

Ken - BWA

The Grizz 03-06-2011 03:54 AM

Quote:

Originally Posted by BlueWorldAquatic (Post 596288)
There are always things in the production chain where these shards came from there is always a chance of contamination and human error, just like buying a car there is a more likelyhood of issues if it was built on a Friday.

Lighten up folks.

Ken - BWA

And depending on the make of the vehicle it doesn't make a difference what day of the week it was built :biggrin:

dunl 03-06-2011 03:57 AM

Quote:

Originally Posted by The Grizz (Post 596297)
And depending on the make of the vehicle it doesn't make a difference what day of the week it was built :biggrin:

Interesting that you say that....my teenage daughter's former Ford Taurus is sitting in the driveway waiting for the wrecker after blowing a headgasket. :D

The Grizz 03-06-2011 04:09 AM

Quote:

Originally Posted by dunl (Post 596300)
Interesting that you say that....my teenage daughter's former Ford Taurus is sitting in the driveway waiting for the wrecker after blowing a headgasket. :D

Problem is it's a POS Taurus, Fords #1 worst vehicle made. And not wanting a brand debate but I am a Ford guy all the way, I have a 87 F150 SC with over 1,000,000 kms, a cracked block and it still turns over and runs :biggrin:

globaldesigns 03-06-2011 04:27 AM

Quote:

Originally Posted by Snappy (Post 596129)
Sorry to hear that Wes, as with anything from Coral Master you have a money back guarantee so I will gladly take the salt back & refund your money. This is the first I've heard of any foreign objects being found in the salt but things can happen. I've had "one off" issues with many things over the years but recognize it for what it is and don't let it taint my opinion of the manufacturer or the retailer unless they refuse my claim. I am still confident that the actual salt in the bucket will kick a$$ on anything else out there because I know it is a great product and use it personally as do several other reefers I respect. I would suggest in the future that if you have an issue you may want to let me or whoever the selling retailer is know about the problem so we can fix the issue instead of just airing "dirty laundry" in public trying to stir the pot. Anyway as mentioned if you want to return the salt (please do) I will be happy to refund your money in full. Again I apologize for the inconvenience but if I don't know there is an issue it's tough for me to fix it.

Kudos to you Greg, very impressed with that type of service. I have dealt with you in the past on corals, and will in the future. Very impressed with your reply and wanted to tell you.

Another reason to support your sponsors!

Mandosh 03-06-2011 04:49 AM

I pulled black plastic filings out of my last bucket of D&D, it happens. Plus, I just switched to Royal Nature and so far I'm very impressed.

kien 03-06-2011 06:07 AM

Quote:

Originally Posted by dunl (Post 596282)
Perhaps you should take try working one of these jobs sometime...I bet you would find that it's not as easy as it looks.

I never said it looked easy. And no, I would not want to try working one of these jobs as it looks quite difficult to me.

Snappy 03-06-2011 06:49 AM

Thanks for the supporting comments many of you have made, they are always much appreciated.

Snappy 03-06-2011 06:59 AM

Interesting observation, I guess what they say that any publicity is good publicity must be true. Because of this thread I have received a few extra orders for Royal Nature salt today. :wink:

I was sure to ask one individual if he wanted extra plastic.:lol:

All kidding aside I still say this salt is primo and mixes faster & cleaner than anything else I've ever used including RBS which is a good premium salt as well.

szymek 03-06-2011 03:20 PM

I've started transitioning to this salt since end of Jan / beginning of Feb. I'm adding more and more everytime I do a water change. i'm at approx 2/3 RN and 1/3 DD. So far I don't see any improvements or any negative impact. But I need to stay.. my mixing tank is getting cleaner. Seems that this salt mixes really well and clean.

I didn't measure all the parameters. I was only concerned about dKH... so I mixed some in a small bucket and I got 9.1. But parameters in my tank did not change - which is good.

There was a thread on another forum and few fellows were complaining about this salt burning their acros. But it turned out one fellow was was using TMP and was dosing K as well. Then swtiched (Iwithout mixing two different salts) directly to RN and continued dosing K.

All in all - it looks like it's good salt to me. I bought it as they had a huge promo on this salt in our area - and I'm glad that I have. So far I haven't found any extras (but i'm still on my first bucket).

Snappy 03-12-2011 05:09 AM

I got a call from the owner of Royal Nature today and must say I am impressed with their customer service. Ron explained how plastic can on rare occassions get into their salt which makes perfect sense to me. First the salt is made in just 300 kilogram batches so they can maintain the highest quality, to put it in perspective this equates to about 13 buckets per batch. The chemicals are weighed and kept in plastic bags to keep the humidity out and the various bags are then dumped into the mixer manually by a worker. This is where the "shredded plastic" can come into play. Occasionally when the worker is emptying a bag of salt chemicals into the mixer he can let the bag hang a bit too low & the bag gets hit by the mixer blade and puts a few shreds of plastic into the mix. The bags are clean plastic and will cause no harm whatsoever to the salt mix but obviously doesn't look good if there is no understanding of how it happens. Has this happened before, yes---- will it happen again--- more than likely. Is the actual salt itself still the best???? Hell yeah!! If Royal Nature made salt in batches measured in tons like most other manufactures any plastic accidently introduced into the mix would be dispersed over hundreds of buckets but since their batches are so small to guarantee quality control when a bag gets shredded into the mix it's possible that pieces of it can end up in all 13 buckets. Does it hurt anything? Not a chance!

Royal Nature is a fantastic salt that mixes cleaner & faster than any other I've ever used bar none & has parameters that come the closest to natural sea water of anything else on the market. I recently read a thread on another board where someone used some Royal Nature but then complained that after dosing potasium as he normally did with RBS that the K was too high. My response to that is Isn't it better to use a salt where you don't have to spend a fortune on K balance because the salt has the proper levels already? That is a good thing in my humble opinion.

Snappy 03-12-2011 05:10 AM

Wes I sent you a PM to let you know that for your inconvenience Ron from Royal Nature asked me to please supply you with a free bucket of salt. Please get in touch with me so we can make arrangements to get that to you ASAP.

BlueTang<3 03-12-2011 02:22 PM

Thanks Greg :biggrin:

reefan 03-12-2011 02:34 PM

Thanks for the great explanation Greg. Wow those are small batches they make, no wonder the salt is so consistent. I didn't think it was a case of actual "garbage" getting into their system. I agree with you - I have never found a better salt either.

Offering this customer a free bucket for a few pieces of plastic is going above & beyond. I plan to keep using Royal Nature and as you stated it mixes fast & clean with spot on parameters.

Ryan 03-12-2011 03:16 PM

I have only heard one one store using the word "garbage" to describe the plastic in Royal Nature salt. They seem to be causing problems for other vendors on the board.

If its good enough for Greg its good enough for me. He hasnt steered me wrong yet with any of the stuff he sold me so why would he start now. I know I will be grabbing a pail off Greg next time I am at his place and I am sure I wont be the only one.

Snappy 03-12-2011 07:02 PM

Quote:

Originally Posted by Ryan (Post 598001)
I have only heard one one store using the word "garbage" to describe the plastic in Royal Nature salt. They seem to be causing problems for other vendors on the board.

If its good enough for Greg its good enough for me. He hasnt steered me wrong yet with any of the stuff he sold me so why would he start now. I know I will be grabbing a pail off Greg next time I am at his place and I am sure I wont be the only one.

Thanks Ryan that is a wonderful compliment, your support is always appreciated.

therealshark 03-13-2011 04:30 AM

Quote:

Originally Posted by Ryan (Post 598001)
I have only heard one one store using the word "garbage" to describe the plastic in Royal Nature salt. They seem to be causing problems for other vendors on the board.

If its good enough for Greg its good enough for me. He hasnt steered me wrong yet with any of the stuff he sold me so why would he start now. I know I will be grabbing a pail off Greg next time I am at his place and I am sure I wont be the only one.

http://i100.photobucket.com/albums/m...canofworms.gif

Snappy 03-14-2011 04:22 PM

Quote:

Originally Posted by reefan (Post 597983)
Thanks for the great explanation Greg. Wow those are small batches they make, no wonder the salt is so consistent. I didn't think it was a case of actual "garbage" getting into their system. I agree with you - I have never found a better salt either.

Offering this customer a free bucket for a few pieces of plastic is going above & beyond. I plan to keep using Royal Nature and as you stated it mixes fast & clean with spot on parameters.

Thanks for your input. Customer service is very important to me & my suppliers. Ron said he would have been in touch with me earlier but he had been away and dealt with it as soon as he got back. The small batch size surprized me as well and as you stated makes for a very consistant product.

sphelps 03-14-2011 04:35 PM

So did the manufacturer explain the hair as well? That's probably the bigger issue as plastic I can understand but not hair.

Northernseacorals 03-14-2011 05:26 PM

Hey this salt looks pretty good from the manufacturers website, who in Eastern Canada carries this... I would like to order it and give it a whirl !


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