Canreef Aquatics Bulletin Board

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Canreef Aquatics Bulletin Board (http://www.canreef.com/vbulletin/index.php)

- Product Review and Equipment Forum (http://www.canreef.com/vbulletin/forumdisplay.php?f=23)

- - Tunze Osmolator (http://www.canreef.com/vbulletin/showthread.php?t=68104)

shrimpchips

09-16-2010 03:58 PM

Quote:

Originally Posted by Palmer (Post 548925)

Has anyone ever had the infared sensor go on their Tunze Osmolator? I noticed mine not replacing water with the green light on today. I cleaned the sensor with vinegar per manufacturers instructions without any improvement. Only other option is to replace controlller or send back to Tunze for repair. I just installed this thing in February. Anyone else ever have this problem?

Man I loved this thing!!!:yell: Until today that is......

Are you sure it's not the pump that's failed? It will fail if you let it run dry for too long too many times.

Palmer

09-16-2010 10:06 PM

Quote:

Originally Posted by shrimpchips (Post 549050)

Are you sure it's not the pump that's failed? It will fail if you let it run dry for too long too many times.

Yup the panel shows a green light when the sensor is dry. And when unplugging the unit and plugging back in the pumps turns on for a short period of time without problem.

Palmer

09-16-2010 10:08 PM

Quote:

Originally Posted by fkshiu (Post 548980)

I have had the same osmolator going for over 4 years now and still going strong (knock on wood). The sensor gets a good cleaning every few months with a scrub and vinegar dip and the pump gets replaced every couple of years. One of the best investments I've ever made in reefing.

I agree "when" it works it works great. Looking back through the search function a few other can reef members have had similar problems. So I suppose it has a failure rate like everything else.

Palmer

10-18-2010 11:07 PM

Update- I sent my osmolator back and they sent me a new unit. Not bad!

globaldesigns

10-19-2010 12:27 AM

I have never had a problem with the IR, and I never clean it. What I do though, is have the fresh water hose run over the float switch and IR. So maybe that is enought to keep it clean.

lastlight

10-19-2010 03:14 AM

Snap that's a good idea. I'm somehow not going to change mine out of laziness but I like it. Glad they came through with the replacement man. Who did you deal with? LFS or Xenia directly?

Palmer

10-19-2010 03:03 PM

I sent it to Walter at Tunze USA, I originally bought it from BRS and since they are in the US that may be why they sent me to Walter.

I dont think the malfunction was due to lack of cleaning. Walter mentioned in an email that rarely there can be an internal malfunction/failure that can cause it to happen.

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