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-   Edmonton (http://www.canreef.com/vbulletin/forumdisplay.php?f=21)
-   -   Marine Aquaria open yet? (http://www.canreef.com/vbulletin/showthread.php?t=45101)

Parker 02-24-2009 06:05 PM
The tank you saw on the floor by chance was it in the main lobby? If so that's my tank and not part of the store.. I need to pick it up this week.

animalcrossing 03-19-2009 10:27 PM
yes they are open now not much to see

Doo 04-05-2009 04:41 AM
Made it out this week - they were great help in giving me tons of tips on my plumbing.

Appreciated all the help for sure!

Great customer service from the entire crew...

Ryan 04-05-2009 05:30 AM
I was there today and wasnt too impressed. No lights over the tanks to see the fish and the coral tanks just had the T-5's going with 1 halide over the SPS and BTA. I asked if he could put some light over the tank with the flames any light even a flashlight. I explained I was looking for the flame with the most red. He looked at me like I was stupid and siad "what do you want me to do put the geismans over it?" I said any light will work, then I got the response that stopped me from buying any fish "Well if we sell a few more fish maybe we can afford lights" My girlfriend pipes up with "Well maybe if you had more light over the fish so we could see them we might buy a couple. He just walked away. I was pretty choked he would even get out a flashlight or somthing to put over the tank.

I wont be going back and will keep shopping at AI.

Joshua Jones 04-10-2009 01:54 AM
Sorry Ryan. Didn't mean to rub you like that. I thought we were on the same page, but i guess we weren't.

take care,

Joshua

The Codfather 04-10-2009 04:09 AM
Don't worry Josh, some people you just can't please.

Skimmerking 04-10-2009 04:22 AM
Quote:
Originally Posted by Ryan (Post 407898)
I was there today and wasnt too impressed. No lights over the tanks to see the fish and the coral tanks just had the T-5's going with 1 halide over the SPS and BTA. I asked if he could put some light over the tank with the flames any light even a flashlight. I explained I was looking for the flame with the most red. He looked at me like I was stupid and siad "what do you want me to do put the geismans over it?" I said any light will work, then I got the response that stopped me from buying any fish "Well if we sell a few more fish maybe we can afford lights" My girlfriend pipes up with "Well maybe if you had more light over the fish so we could see them we might buy a couple. He just walked away. I was pretty choked he would even get out a flashlight or somthing to put over the tank.

I wont be going back and will keep shopping at AI.

Wow I hope there customer service is better then that. nice way to open the new store treating customers like that. that's too bad

subman 04-10-2009 04:45 AM
I've been there lots and the staff has been fantastic! I live on the west end and make the drive because of the service, avoiding AI like the plague!

Ian 04-10-2009 05:06 AM
I have been and the service was very good, eager to help and give advice and took time to help a newb with his dumb questions. Store was coming along nicely and will be great given time to come together. Will certainly make the 90 mile drive back in the near future

Ryan 04-10-2009 07:19 AM
Quote:
Originally Posted by Joshua Jones (Post 409357)
Sorry Ryan. Didn't mean to rub you like that. I thought we were on the same page, but i guess we weren't.

take care,

Joshua
Ahh its ok I spent my $400 at Aquarium Illusions. i got exactly what I wanted, with great customer service and best of all their tanks have lights so I can see what I am buying.


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