Once upon a time I spent 15 years working in the restaurant and ski hill business I feel your pain some people are never satisfied and think your screwing them over plus as Madreefer said the guy is a douchetard!!!

Keyboard muscles! That guy would never say it to ur face! Coward, deeply troubled, and ultimately has to wallow in self loathing.
One less ass-hat to think about I suppose!

Well, thankfully that this is an isolated case!

By the way, just water to clear up the his last words were

F**k you

----

I wrote the statement below as a closing to my post :-)

I have been running my own business for 20+ years and I have never seen anything like this! Seeesh!

Ray

Hey Nick

Could I get TWO Koralia 750's?

Any chance?

Who's Nick?

The 750's have been replaced by the 850's :-)

I know a certain tank builder in Calgary that is exactly like that.

Just to play devil's advocate here it's worthwhile thinking that maybe he had something going on in his life to make him act that way. No one wants to act out at other people but at one point or another we all have.

Whatever the case it's not acceptable to treat people that way and terminating the transaction is a perfectly reasonable response.

I still go with a language thing. Everyone knows the first words you learn of a new language are all the swears :wink:

I'm in customer service too. This type of thing happens more often than not unfortunately. Some people just don't have a clue. I constantly have to take a "walk" after those people to calm down and keep my cool lol. Otherwise there would be massive amounts of holes in my office walls!

Sometimes I dream about doing one of those YouTube office freakouts and throwing my computer screen accross the showroom floor. MAN that would be fun.

I've dealt with you a couple times and can say you have great customer service, and are more than fair when dealing with issues. Don't worry about those random douchebags!!!

I'm just going to settle on the thought that this guy is just a douche. Some people are like that.