Ive done the programming for dosing pumps return ect but turning all the outlets to on doesnt actually turn on the power to the outlet. you cant hear the mech. relays on 4 and 8 chick.
the status light is solid green and the head unit says off off off off off all the way across.

when i go into manual control on the head unit its also showing all 8 outlets on........

All the Apex controls at that point is the triac or mechanical relay to supply power.

If you hear it click then its working... So stupid question is the EB8 plugged into the wall?

How is your Apex powered via 12V adapter or through the EB8?



If the unit has power, do a simple test, turn all the outlets to on and use a small simply electrical device to test each outlet (desktop lamp). Aka rule out device or programming issues.

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I have a decent knowledge of electricity. my gas qualification is heavy electrical.

powerbar is plugged into the wall no 12V adapter to the apex.
i used small pump that works in the wall outlet and not a single of the 8 on the EB8 despite what the head unit and apex fusion say about what the outlet is doing

on the getting started instructions it says 3 types of outlets they are
Variable- Variably controlled 0-10V outputs to control Apex Ready devices
Alert- Your audible sound and email alarm outlets
Outlet- Physical on/off outlets on your EB8

mine are listed as varible, alert, virtual

would that have anything to do with it and how do i change that?

Hmmm doesn't make sense.

Your Apex has power, so its supplied by the eb8.

Can't be the fuse, cause you have power.

If it's a very low wattage pump it may only work on 4 or 8. I have a few items on my Nano which don't pull enough juice to work with the triac.

Other than reinitializing the device I'm at a loss.

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Sorry to say this, but, DA is SO much easier
Take your Apex back to J&L for a refund and buy a DA RKE unit :biggrin:
All you need to do is connect it to your PC and you can program it there SO easily

Log into the device webpage via IP address and reinitialize the aquabus devices.

Under outlets you should have 3_1 thru 3_8 as "Outlets"

apex issue
 

I went to a buddy for advice setting my Apex which ended 'bricking' the display which required me to ship back to Neptune for repair.

It's a better idea to post you questions at for the experts to help.

https://forum.neptunesystems.com

It'll definitely also help lower your frustration level.

Good luck!

I GOT IT!!!!!
I have to reconfigure the eb8 on the head unit.

i had it set up in the kitchen working and i guess once i mount it behind the tank and maybe i didnt use the same aquabus port I dont know.
I cant imagine it wouldnt auto recognize the same powerbar but whatever its working now.
dinosaur age software almost had me going grey!!
thanks for help everyone!

tomorrow Ill set up the auto feeder and probes so Ill probably be back online tomorrow night and grey by saturday