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I think their intent is to remove it once the issue has been addressed/resolved and once members have had the opportunity discuss publicly. I agree than an ebay type system would work.
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Keep in mind people, that all these things require a significant amount of time from staff, and well, we have better things to do. My recommendation to pull this whole thing still stands. If members want info, PM other members. Pretty simple, and the staff get to do things other than sit here trying (hopelessly) to please people.
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The ratings forum is what it is. No one is getting a perfect score but that's just life in the business world.
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It seems a couple of venders have been deleted.Why?
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Good one Snappy...i like your satisfaction policy too...goes along way to your credibilty(not that anything was wrong with it in the first place).
Consumers drive the business. You can't please everybody. Hopefully there are more positives than negatives. If not, a vendor has too really look at the way business is conducted and how they treat the customer base. I also have a small business on the side and reputation carries alot of weight. You really have to earn it. Consdiering in the frag business a whole lot of money is pluncked down to buy frags. So the cash value is not trivial. As a consumer I would like to think I am getting a quality product with service before and after the sale.Sorry for wandering.... |
is it dead?
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I requested to be removed at this time, see my post on page 4 (and subsequent posts thereafter) for rationalle. Dave @ wicked
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