Acipenser
02-04-2012, 06:30 PM
Well this comes up now and then so I thought i would ask what you guy's do ?
I am looking at buying an aqueon tank stand for my 40G breeder , i got the price of 139.99 and 161.95 from the 2 shops where I like to go - I prefer to go to the shop that quoted me the higher price but $20 is half a bucket of salt.
I am usually extremely loyal when I get good customer service - case in point I buy all of my cat food small animal suplies from a local pet store on average I spend 25% more to shop there and I pass 3 or 4 cheaper places on my way there why ? They know me by my first name, they ask about my kids and know each by name , they also sell fresh water fish and supplies and I buy my prime and other things like my fluval spec from them, there prices are fair but not the lowest. For me service comes 1st - and a friendly smiling face is awesome !
That being said neither of the 1st 2 stores knows me by name in fact I am starting to feel like a bank card to the higher priced store :sad:
I am looking at buying an aqueon tank stand for my 40G breeder , i got the price of 139.99 and 161.95 from the 2 shops where I like to go - I prefer to go to the shop that quoted me the higher price but $20 is half a bucket of salt.
I am usually extremely loyal when I get good customer service - case in point I buy all of my cat food small animal suplies from a local pet store on average I spend 25% more to shop there and I pass 3 or 4 cheaper places on my way there why ? They know me by my first name, they ask about my kids and know each by name , they also sell fresh water fish and supplies and I buy my prime and other things like my fluval spec from them, there prices are fair but not the lowest. For me service comes 1st - and a friendly smiling face is awesome !
That being said neither of the 1st 2 stores knows me by name in fact I am starting to feel like a bank card to the higher priced store :sad: