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View Full Version : Vertex Ilumina Great Customer Service


BlueTang<3
12-02-2010, 04:08 AM
Well when ever i touched the light i would notice a tingle just thought i was crazy no one else would feel it. Until tonight my electrician buddy reached in the frag tank and got a tingle. Checked for stray voltage and it is hardly detectable. Did a little testing on the light and got 50 volts :surprise:

http://i789.photobucket.com/albums/yy171/bluetang3/IMG_2037.jpghttp://i789.photobucket.com/albums/yy171/bluetang3/IMG_2036.jpg

outacontrol
12-02-2010, 05:32 AM
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BlueTang<3
12-03-2010, 02:20 AM
I did not post this to say the light had any issues i posted this for ideas. And was very impressed with the Marina Aquaria and proline aquatics. Thanks Albert i never even had a chance to ask them about this and they had already called me concerned as they have never had any issues with this fixture before. Upon more tests tonight i found a open in my extension cord ground wire. Used cord for block heater cord and must have been damaged. But all i can rant on is the great customer service i received very impressed.