On-line pricing error

[mark0933]

Ok, some of you advertizing and ethics folks chime in here...

If an on-line store has a posted price for a certain fish with a correct description, but it is a typo ($600.00 fish for $60) - how long should I wait after notifying them of the error before buying it and making them honor the posted price :)

Also, if the website has no disclaimer about errors, etc can they get off the hook in any way if I were to buy it?

Thanks,

Mark

PS - they are not a sponsor here

[vaporize]

I would say depends on how big they are, places like Live Aquaria would probably honour it.

... hope you are not referring to ...... ;-D

[tlo]

I agree with vaporize. A big online store should be able to suck it up, but for local small stores -it would hurt them to much to be able to honor it and I would not expect them to.

[zum14]

Id say good luck with it. Something makes me think that if its a small retailer I agree that they wont be able to afford the loss and will appologize and not sell you the fish and well just from personal experience with a couple of the big stores (not all of course) they dont seem to care about one small customer getting upset and will just not sell you the fish. Just my .02

[VFX]

FWIW - an advertised price is an offer to sell something at that price. It is not mandatory that the vendor accepts your response to that offer even if you offer more than the advertised price.

If you asked to buy the fish at the lower price, you are making a counter offer which again, the vendor is not obliged to accept.

Basically they may out of good, will sell you the item at the incorrect price but are not legally obliged to.

I say give it a go & see what happens.

.

[ksalt]

Product Purchased Quantity Unit Price Price
Crosshatch Trigger male and female mated pair 6-8" 1 $60.00 $60.00
Sub Total $60.00
Applicable Taxes $7.80
Shipping $5.00
Total $72.80


Wouldn't it be nice :)

[mark0933]

You found it too :)

Sign me up for 3 pairs.

Mark

PS - to the person who said they can "refuse the offer" - what if they are hooked up to paypal and you can pay right then. If I have paid and they have accepted my cash, then I would believe that we have a binding contract for them to deliver the goods?

[dsaundry]

PS - to the person who said they can "refuse the offer" - what if they are hooked up to paypal and you can pay right then. If I have paid and they have accepted my cash, then I would believe that we have a binding contract for them to deliver the goods?

Doesn't matter, all they have to do is refund your money, unfortunately or fortunately {depending on who you are} the law recognizes errors and the merchant is not legally responsible for an error in this case. You could make a big stink about it and you may get somewhere, depends how aggitated you get with them I suppose. Is it really worth it to you?

[Murminator]

They might be floating upside down when you get them...then give you a store credit of $60

[jorjef]

Alot of if, ands or buts. and could be some should have , would have, could have going on here... If you want, have room for, order the fish and see what happens. Whats the worst that could happen?? I think it would be highly unlikely the retailer would be stupid enough to accept your order at the lower price, sabatoge the deliver so the fish arrive dead .... then refund your money....Wow there's a business plan of longevity

[globaldesigns]

As an online vendor myself, and someone that builds/supports such systems... There is nothing obliging them to honor an error on the site. Accidents do happen you know. But you never know, for good service they might. I would look at it as, hey look at the deal I got and tell as many people as possible, like on canreef... So it could be very cheap advertising overall. Things that make you go HMMMMM!